Privacy Policy
Your privacy is important to us. It is TheNode's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.nodepro.com.au, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
Information We Collect
Information we collect falls into one of two categories: 'voluntarily provided' information and 'automatically collected' information.
'Voluntarily provided' information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
'Automatically collected' information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Device Data
When you visit our website, we may automatically collect data about your device, such as:
- Device type
- Operating system
- Unique device identifiers
- Device settings
- Geo-location data
Cookies and Tracking Technologies
We use cookies to improve your experience on our website. Cookies are small pieces of data stored on your device that help us provide certain features and functionality.
We use the following types of cookies:
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand how visitors use our site, including Google Analytics
- Functionality cookies: Remember your preferences and settings
- Authentication cookies: Maintain your logged-in status and session security
- Targeting/advertising cookies: Help deliver relevant promotional content
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our site.
We also use other tracking technologies such as web beacons and pixels to improve site performance and deliver targeted content. These technologies help us understand how you interact with our website and emails.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These include analytics tools, payment processors, and social media platforms. We do not control these third-party cookies and recommend reviewing their privacy policies.
Our third-party partners include:
- Google Analytics for website analytics
- Stripe for payment processing
- Social media platforms for content sharing
Personal Information
We may ask for personal information which may include one or more of the following:
- Name
- Social media profiles
- Date of birth
- Phone/mobile number
- Home/mailing address
- Payment information
Data Retention and Deletion
We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain account data for the duration of your account plus 12 months after deletion. You can request deletion of your personal data at any time through our contact page.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Breaches
In the event of a data breach that may affect your personal information, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with our obligations under the Privacy Act 1988 (Cth) and the Notifiable Data Breaches scheme.
International Data Transfers
We may transfer, store, and process your information in countries other than Australia. We will take appropriate measures to protect your personal information in accordance with this privacy policy and applicable law.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
Your Privacy Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Lodge a complaint with the OAIC
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'last updated' date.
Contact Us
For privacy-related inquiries, please contact us via our contact page or the help icon in the bottom right corner of the screen.